Last updated: 07/3/2026

Refund & Return Policy

At Twilight Boutique and Stationeries, every item is handmade with care. Because of the nature of small-batch, custom, and handmade products, we offer refunds, replacements, or store solutions under the conditions below.

Returns & Refunds

We accept refunds or replacements only if:

• The wrong item was sent
• Your order arrived damaged
• There is an issue with your order due to an error on our end

To request a refund or replacement, please contact us within 7 days of delivery and include:

• Your order number
• A photo of the issue
• A brief description of the problem

Email: twilightstationeries@gmail.com

Non-Returnable Items

Because our products are handmade, we do not accept returns for:

• Buyer's remorse
• Incorrect size ordered
• Items that have been used, worn, or damaged after delivery
• Minor handmade variations between items

Please note: Handmade items may have slight variations in color, placement, or small details that make each item unique.

Cancellations

Orders can be canceled within 2 hours of purchase. After that, we may have already begun processing or preparing your order.